Shipping Information
At THE GIFTS CONNECT LLC, we are committed to providing a seamless shopping experience from start to finish. Here you will find all the information you need about our shipping policies, options, and procedures.
All products are shipped directly from our manufacturing unit in india at the time of dispatch. We do not use third-party warehouses, ensuring each item is freshly prepared and quality-checked before shipping.
Shipping Methods and Delivery Times
We offer several shipping options to meet your needs:
Domestic Shipping
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days.
International Shipping
- Standard International Shipping: Delivery within 10-15 business days.
- Express International Shipping: Delivery within 5-7 business days.
Order Processing Time
- Order Processing: Orders are processed within 1-2 business days.
- Business Days: Monday to Friday, excluding public holidays.
Shipping Restrictions
- We currently do not ship to P.O. Boxes, APO/FPO addresses, or certain remote locations.
- Some products may have additional shipping restrictions due to their size, weight, or content. These restrictions will be noted on the product page.
Customs, Duties, and Taxes
- International Orders: Your order may be subject to import duties and taxes, which are levied once the package reaches your country. THE GIFTS CONNECT LLC is not responsible for these charges.
- Customs Policies: Customs policies vary widely from country to country. Please contact your local customs office for more information.
Delays and Issues
- Weather Delays: Shipping times may be affected by weather conditions or other unforeseen circumstances.
- Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us at support@thegiftsconnect.com within 7 days of the expected delivery date.
Contact Us
If you have any questions about our shipping policies or need assistance with your order, please contact us:
- Email: support@thegiftsconnect.com
- Call: +12344007860
- USA Address: 1309 Coffeen Ave Ste 1200, Sheridan, WY, 82801-5777, Sheridan, USA